R M Self Storage U Haul — Storage in Paradise

Reviews of R M Self Storage U Haul

• Lydia

  Added 2016.02.28

  We had a horrible experience renting a 26 ft uhaul truck with them. They gave us a truck unfit for the road, during winter in Canada and the truck had no windshield wash pump!! We had to be pulling over and throw windshield wash ouselves. We arrived in Nova Scotia and called road assistance to complain and lady on the phone said it would take 3 days (!!!) for someone to assist and we asked for a boost because the truck wouldn't start. The guy came and boosted it up and confirmed that the pump was gone. We kept then driving very distressed and worried about our safety. The oil sign came up so we had to stop and buy oil. We had tire that blew up and I was terrified the truck would tip over how shaken it was... so we had to call road assistance again for them to come repair. Arriving in our house the next day the truck wouldn't start and it got stuck in the little snow in the driveway. We had to call road assistance again and get someone to tow it out. The person came and it took her 2 hours to get the truck out. We call the manager of this place as soon as we got home to complain about how unfit the truck was and he took about 2 weeks to come up with a "resolution" , he had the nerve to refund us $210 he said it was for the pump and $10 for the oil we put in. I DO NOT recommend this place for anyone, they put unsafe trucks on the road... your safety is NOT their concern. Take your business elsewhere. We are contacting the head office and making people aware of this Self Storage place in the social media.
• Sadie

  Added 2016.02.22

  Great customer service
• Lucas

  Added 2015.09.10

  Renting a UHaul here is so much better than going to the main depot on Kenmount.